IMPLEMENTATION OF THE SINGLE SECRETARY OF
COLEGIADOS (SUCol) AS A CONTRIBUTION TO THE EFFICIENCY AND EFFECTIVENESS OF
ACADEMIC MANAGEMENT PROCESSES
Name: ALINE CARVALHO MACHADO NUNES
Publication date: 09/07/2018
Examining board:
Name |
Role |
|---|---|
| ARIADNE MARRA DE SOUZA | Internal Examiner * |
| GIOVANNI DE OLIVEIRA GARCIA | External Examiner * |
Summary: IIn order to make public administration more agile and efficient, the administrative reform movement, also known as New Public Management, has taken place all over the world in order to give public services greater efficiency and effectiveness and reduce costs; resulting in the need for a different attitude on the part of public servants, making them improve the service to society. Public servants must act in accordance with the principles of legality, impersonality, morality, publicity and efficiency set forth in the Federal Constitution of 1988, and seek to develop their activities according to the concepts of efficiency (to do the right thing more quickly); effectiveness (reaching the goal); and effectiveness (providing benefits to citizens). The present work was developed from the concern with the quality of the activities performed by the coordinators of collegiate undergraduate courses at Ufes / Campus de Alegre, and how this quality affects the academic life of the students, as well as the overload of activities given to the coordinators in a structure in which there is no specific sector to serve them solely and exclusively, assisting in pedagogical and administrative activities. In this sense, the overall objective of this work is to propose the implementation of a Single Secretariat of Collegiate SUCol, under the focus of the activities of coordinators of collegiate courses and processing of demands of the academic community of Alegre Campus. For this, the activities developed by the course coordinators were highlighted, highlighting which of them could be developed by a technical-administrative server or with its assistance. The methodology used was based on a bibliographical review and the legislation in force in Brazil and, specifically, at Ufes. The research is of an applied nature, since it is intended to search for a practical solution to an institutional problem, and will result in the proposal for the implementation and structuring of SUCol. As a data collection, a questionnaire was applied to the coordinators of the seventeen collegiate undergraduate courses of the Campus and, from it, an analysis was made of the attributions granted to them and the best way SUCol works. In order to quantify the demand for services performed by the collegiate students, an analysis was made in the Information System for Teaching SIE, enumerated the number of protocols derived from the same and made a comparison with the other sectors, in order to compare the demand between sectors. The work pointed out that the course coordinators are lacking in pedagogical and administrative assistance due to the
reduced number of technical-administrative servants available for this purpose. The proposed technical product of this work is the proposal for the implementation of a Single Secretariat of Colleges SUCol, as an exclusive sector to assist the coordinators of the seventeen collegiate students of the Alegre Campus, as well as their administrative routine, so that the collegiate course can contribute, pedagogically, to the growth of its course and, consequently, the University.
Key words:Administrative reform.Quality.Pedagogicalsupport.University.
