The UFES Performance Evoluation Program: Procedures And Implications For Non-Teaching Staff.

Name: RONDNELLY LEITE MARQUES

Publication date: 22/12/2017
Advisor:

Namesort descending Role
MARILENE OLIVIER FERREIRA DE OLIVEIRA Advisor *

Examining board:

Namesort descending Role
MARILENE OLIVIER FERREIRA DE OLIVEIRA Advisor *
MARISON LUIZ SOARES Internal Examiner *
SUSANE PETINELLI SOUZA External Examiner *

Summary: Faced with an increasingly globalized and competitive world, it is vital for the success of a public or private organization to think about the development of its collaborators. In the case of UFES, this is a real need, in compliance with the laws that regulate its administrative policies. In this way, the Program of Performance Evaluation (PPE) of
the University non-teaching staff was developed, in force since 2010, year of its normalization and approval by the University Council. In order to understand the operation of this program and how it has been applied within the university, this research has investigated, through a quantitative and qualitative approach, its effective contribution to the and, mainly, if its methodology complies with the legal requirements that take into account both the development of the individual and the
organization. For this, primary and secondary data were used, which were obtained from the University non-teaching staff involved in the process, as well as the Department of People Development own database. Quantitative analysis was performed using statistics. The qualitative analysis was performed in the documentary research, in the surveys, in the accomplishment of the interviews characterizing itself as integrative. The results show that the model of PE performe dat UFES does not fulfill its purpose of developing people and institutions, the reality experienced by public servants and managers remains an evaluation model that is focused on legal compliance, and still partially achieved. With this, it is suggested to replace the current model, not only in its technical and structural dimension, but, above all, in terms of cultural adjustment. As a final product, a report will be sent with
indications of the main incongruities verified in the current model, as well as suggestions for the elaboration of a new resolution that deals with the subject within the theoretical parameters addressed in this work. Finally, it is recorded that this dissertation was developed in harmony with the line of research Management of Operations in the Public Sector.

Keywords: Performance Evaluation, University non-teaching staff, Public Sector, Management by competence, UFES.

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