Name: LÍSSIA PIGNATON DE OLIVEIRA
Type: MSc dissertation
Publication date: 27/12/2017
Advisor:
Name |
Role |
|---|---|
| MARISON LUIZ SOARES | Advisor * |
Examining board:
| Name |
Role |
|---|---|
| DANUSA SIMON ROBERS | External Examiner * |
| MARILENE OLIVIER FERREIRA DE OLIVEIRA | Internal Examiner * |
| MARISON LUIZ SOARES | Advisor * |
Summary: This research aimed to draw a profile of strategic level managers from a federal
institution, usually professors are indicated for this functions, accumulating together
the managerial activities and the academic ones, without opportunity to do an
specific training in management area. In the theoretical contribution is exposed a
brief context about conceptions and attributes of competence, management by
competencies in the public sector, and the importance of the manager and the
decision making. Understanding that managerial skills can represent an improvement
in management, as the mapped competences can serve as a subsidy for
implementation of training based on the actual needs of these individuals, sought to
map in the perception of the pro-rectors of Ifes the necessary competencies to
occupy manager functions to development of their activities. The subjects of the
research were 11 managers who occupy or occupied the function of Pro-Rector in
the Ifes and two instruments of data collection were used: questionnaire (composed
of three parts containing questions concerning the sociodemographic profile, the
evaluation of the competences perceived in itself and the perception as to the degree
of importance of the competences for the exercise of the function of Pro-Rector) and
semi-structured interview. The questionnaire data were analyzed from the Servqual
Model and the interviews by the technique of content analysis with the support of
IRAMUTEQ software. A table was presented with the gaps of competences to be
improved in relation to their attributes in the (real) function performance, their
expectation in relation to the exercise of the pro-rector function (desired) with a
comparison of the averages in relation to the competency, ability and attitude, the
relationship of the gaps with the academic formation and the managerial experience,
as well as the main difficulties and challenges of the function of Pro-Rector. Finally, a
proposal for a managerial development program is presented, in view of the need
identified from the data analysis.
