This dissertation investigates work well-being and compassion fatigue
among nursing technicians at the Women’s Health Unit of Ebserh. The qualitative
study used semi-structured interviews and content analysis to identify factors
influencing occupational health and propose interventions to improve the work
environment. Findings show that professional recognition, social support, and task
redistribution are key aspects to reduce fatigue and enhance team engagement. As a
practical contribution, two technical products were developed: a Procedures and
Conduct Manual and a Playful and Illustrated Guide, both designed for direct
application in the institution. These products aim to standardize practices, facilitate the
identification of fatigue signals, and foster preventive and educational actions for the
nursing staff.

Name: INÊS FRANCISCA PASSOS

Publication date: 26/08/2025

Examining board:

Namesort descending Role
RODRIGO RANDOW DE FREITAS Presidente
RODRIGO RIBEIRO DE OLIVEIRA Examinador Externo
WELLINGTON GONCALVES Examinador Interno

Summary: This dissertation investigates work well-being and compassion fatigue
among nursing technicians at the Women’s Health Unit of Ebserh. The qualitative
study used semi-structured interviews and content analysis to identify factors
influencing occupational health and propose interventions to improve the work
environment. Findings show that professional recognition, social support, and task
redistribution are key aspects to reduce fatigue and enhance team engagement. As a
practical contribution, two technical products were developed: a Procedures and
Conduct Manual and a Playful and Illustrated Guide, both designed for direct
application in the institution. These products aim to standardize practices, facilitate the
identification of fatigue signals, and foster preventive and educational actions for the
nursing staff.

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